Frequently Asked Questions
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TO ANSWER YOUR QUESTIONS
Whether you’re looking to donate, volunteer, or learn more about our mission, we’re here to answer your questions. To get you started, we’ve compiled some of the most frequently asked questions from our donors. Take a look and feel free to contact us if you have any additional questions.
We’ve made the process of donating your car simple and hassle-free. To donate your car, simply fill out our user-friendly online car donation form, or call one of our friendly donation specialists at 888-980-8387 who can guide you through the quick donation process. Once your donation is processed, we’ll arrange for your car to be picked up at your convenience and send you an IRS tax-deductible donation receipt. Contact us today and make a difference in the lives of our nation’s heroes.
Once we receive your donated vehicle, we’ll sell it for the highest possible value, and the proceeds will go towards supporting our nation’s heroes, including our first responders and military personnel. The funds generated from your donation will help provide critical support to the families of fallen heroes, including mortgage-free homes, adaptive housing, and financial assistance. Your donation can make a significant impact in the lives of those who serve and protect our communities.
The IRS allows you to determine the fair market value of your donated vehicle up to $500. If your vehicle sells for over $500, the IRS allows you to claim the selling price as a higher deduction. We strive to achieve the highest possible sale price for each vehicle donation to maximize the impact of your contribution. If your vehicle does sell for over $500, we’ll contact you and inform you of your new tax-deductible amount.
No, we accept all types of vehicles, whether running or non-running. Every donation can make a difference in the lives of our nation’s heroes, and we are grateful for your support.
In most cases, we accept boats, motorcycles, RVs and even real estate. If you’re unsure if we can accept your item, please give us a call and we’ll be happy to assist you.
Towing is free of charge, and we’ll work with you to schedule a pickup at a time that’s convenient for you. One of our professional towing companies will contact you to arrange a date and time to pick up your vehicle. At that time you’ll need to have the keys and title (and any lien release) ready for the tow company. If you can’t be present during the pickup, please inform the towing company where you’ll be leaving the signed title and keys.
We aim to pick up your car within 24 to 72 hours of completing the donation process. We can expedite towing if necessary.
All we need are the keys, title for the vehicle you’re donating, and a lien release or original termination statement if there was ever a lien holder listed on the title. Please note that we’ll need you to sign your title on the signature of the seller line, and if there’s more than one person listed as an owner on the title, all listed persons must sign on the signature of the seller line(s).
We take car donations in all 50 states.